Compatibility
Supported devices.
Introduction
SkinVision is a clinically validated medical device.
The hardware of mobile devices vary, and therefore we are unable to offer our service on every device. In order to offer our users the best service and quality, SkinVision is only available on mobile devices that can meet the requirements for an accurate risk indication. SkinVision is available on most Android smartphones (from 2017) and iPhones (5 and higher), excluding tablets like iPads.
We are constantly improving our service to make SkinVision compatible with all new smartphones. In the meantime, you can use other features in the app to manage your skin health. Read more in our FAQ’s here.
Unsupported Devices
| OS | Manufacturer | Model |
| iOS | Apple | iPad2 |
| iOS | Apple | iPad3 |
| iOS | Apple | iPad4 |
| iOS | Apple | iPadAir |
| iOS | Apple | iPadAir2 |
| iOS | Apple | iPadMini |
| iOS | Apple | iPadMini2 |
| iOS | Apple | iPadMini3 |
| iOS | Apple | iPadMini4 |
| iOS | Apple | iPadPro12.9 |
| iOS | Apple | iPad6,11 |
| iOS | Apple | iPad7,5 |
| iOS | Apple | iPadPro10.5 |
| iOS | Apple | iPadPro9.7 |
| iOS | Apple | iPadPro12.9-2 |
| iOS | Apple | iPodTouch6 |
| iOS | Apple | iPad6,12 |
| iOS | Apple | iPad7,6 |
| iOS | Apple | iPadPro11 |
| iOS | Apple | iPad8,1 |
| iOS | Apple | iPadPro12.9-3 |
| Android | vivo | vivo 1606 |
| Android | General Mobile | GM 5 d |
| Android | General Mobile | General Mobile 4G Dual |
| Android | General Mobile | General Mobile 4G |
| Android | CG Mobiles Pvt. Ltd. | CG_MOBILE |
If you do not see your device in the list above and are experiencing technical difficulties, please contact us at support@skinvision.com.